Privacy Policy

Hotel RJ  (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of all our guests, website visitors, and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, booking services, and related offerings.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Identification Data: Full name, email address, phone number, postal address, government-issued ID (if required for check-in).

  • Booking & Payment Information: Credit/debit card details, billing address, reservation details, and special requests.

  • Technical Information: IP address, browser type, operating system, cookies, and browsing behavior on our website.

  • Communications: Emails, messages, or feedback you provide to us.

2. How We Use Your Information

We use collected data to:

  • Process and confirm your hotel bookings.

  • Provide services requested (room reservations, dining, events, etc.).

  • Improve our website, services, and guest experience.

  • Send booking confirmations, promotional offers, or service updates.

  • Ensure safety, security, and fraud prevention.

  • Comply with legal and regulatory requirements.

3. Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Service Providers: Trusted third parties who assist with payment processing, IT support, or email communication.

  • Legal Authorities: When required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve user experience and website functionality.

  • Analyze visitor behavior and preferences.

  • Show relevant promotions or advertisements.

You can manage or disable cookies in your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access and request a copy of your personal information.

  • Correct inaccuracies in your data.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at [Insert Hotel Contact Email].

7. Third-Party Links

Our website may contain links to external websites (e.g., travel portals, booking partners). We are not responsible for the privacy practices of those third-party sites.

8. Children’s Privacy

Our services are not directed at individuals under 18 years old. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📍 Hotel RJ 
📧 info@hotelrj.co
📞 +91 9046980708